We have compiled a listing of employer and member services for your convenience.
Aetna Navigator™ — a Members-only self-service website, allows you to manage your account online. Use it to perform common transactions involving your Aetna plans. You can access information on claims, coverage, and consumer health information as well as decision-support tools and the Aetna Forms Library. Click here to learn more about the Aetna Navigator
Other tasks you can use the Aetna Navigator for include:
DocFind Provider Directory – [Read about Aetna DocFind Flyer] find participating Physicians, Dentists and other care providers in your area. You can log in from this page if you are currently a member. You can also browse the doctor directory without registering.
Aetna Informed Health Line– a telephone service open 365 days a year 24 hours a day
Aetna International Claim Form
Aetna Pharmacy is a new approach to drugs, benefits and consumer education. By visiting the site, you can find Aetna’s Preferred Drug List (Formulary), information about generic drugs, newly-approved medications, tips on taking care of yourself, drug information for thousands of medications, and more.
Women’s Health– Learn about services available to Women.
The Aetna International Member Services Center is available 24 hours a day, 7 days a week year-round. Aetna International Member Service Center can be reached at 800-231-7729 (toll-free) or 813-775-0190 (direct).
At Total Benefit Solutions, we’re focused on providing comprehensive and flexible insurance plans that meet the unique needs of small- to mid-sized businesses, and organizations with employees working in foreign countries.
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