Member Resources

We have compiled a listing of employer and member services for your convenience.

Self-Service Centers

Aetna Health App and Member Website — Both the Aetna Health app and the self-service website, allow you to manage your account anytime, anywhere. Use them to perform common transactions involving your Aetna plans including:

• Search for facilities, procedures or medications
• Find in-network providers that are accepting new patients
• Estimate and compare costs
• Access your Medical ID card
• Track spending and progress toward deductibles
• View and pay claims
• And more!

Aetna Informed Healthline – a telephone service open 365 days a year 24 hours a day

Attain by Aetna app-  The Attain by Aetna app is a first-of-its kind health experience that can offer members personalized goals, achievable actions and big rewards — like an
Apple Watch® or gift cards from popular retailers. 

DocFind Provider Directory – With Aetna DocFind you can find participating Physicians, Dentists and other care providers in your area. You can log in from this page if you are currently a member. You can also browse the doctor directory without registering.

MetLife: Find a Dental Provider

Aetna Pharmacy

Aetna Pharmacy is a new approach to drugs, benefits and consumer education. By visiting the site, you can find Aetna’s Preferred Drug List (Formulary), information about generic drugs, newly-approved medications, tips on taking care of yourself, drug information for thousands of medications, and more.

• Search Rx Formulary Guide – provides up-to-date formularies for prescriptions covered
• Mail Order Rx Refills – Learn more about Aetna’s Rx Home Delivery program

Other Aetna Benefits & Information

Clinical Policy Bulletins

Global Benefits – Learn more about access to health care, emergency assistance and member service worldwide.

Women’s Health– Learn about services available to Women.